FAQ | 彩重機エンジニアリング

QA on Purchase Appraisal

What information is required for an appraisal of heavy equipment or construction machinery?: The machine model and model type information are required for an appraisal.
If possible, please also provide details regarding the machine’s condition and operating hours shown on the hour meter.
To ensure a more accurate valuation, we recommend sending photos of the equipment along with any materials that clearly show its condition.

How is the appraisal conducted?: We provide free on-site appraisals anywhere in Japan.
The appraisal itself is free of charge, and there are no additional costs even if you decide not to sell the equipment.

Are there any fees after the appraisal?: The quoted appraisal amount includes pickup costs.
No additional fees will be charged, and the full quoted amount will be paid as presented.

How does the payment process work after the appraisal?: To ensure a smooth and reliable transaction for our customers, payment is made either in advance before the equipment is collected or in cash on the day of pickup, once you agree to the appraisal amount.

Can you appraise damaged or non-operational machinery?: Yes. We can provide competitive appraisals for damaged or non-operational machinery as well.
We will offer a competitive appraisal based on the machine’s condition.

How do equipment pickup and payment work?: Please send the necessary documents required for pickup in advance via email or fax, such as the vehicle inspection certificate, power of attorney, and certificate of seal registration.
We will collect the equipment on your designated date and provide immediate cash payment or transfer the funds to your specified bank account. For registered vehicles, a copy of the updated vehicle registration will be sent after the ownership transfer has been completed.

Is it possible to inspect the machinery in person?: Yes. If you contact us in advance, you can inspect the actual machine at our yard located in Kumagaya, Saitama.
Test operation is also available, and we strongly recommend inspecting the equipment in person before making a purchase decision.

What is included in the listed price?: All listed prices are tax-exclusive and based on ex-yard pricing from our yard.

Can you arrange delivery of the equipment?: Customers are welcome to pick up the equipment themselves.
We can also arrange delivery to your specified location for an additional fee.
Please contact us for delivery arrangements.

Is there any warranty on purchased equipment?: Due to the nature of used machinery, all equipment is sold on an “as-is” basis and without warranty.
Please note that we cannot accept claims, returns, or cancellations after the contract has been finalized.
We strongly recommend inspecting the actual machine before purchase.

What payment methods are accepted?: Payment is generally required in full.
Payments can be made either by bank transfer to our designated account or by cash payment on-site.
Please note that bank transfer fees are the responsibility of the customer.

Can you source machinery that is not listed on the website?: Yes. We may have additional inventory that is not listed on our website, and we can also source specific machinery upon request.
If you are looking for specific equipment, please contact us.

Can you repair older machines or equipment with discontinued parts?: We will do our best to accommodate such repairs whenever possible.
In some cases, we are able to manufacture parts in-house.
Please contact us with the details of your machine and repair requirements.

Do you offer on-site repair services?: Yes. We provide on-site repair and maintenance services depending on the required work scope.
Please contact us if you need assistance.

What types of machinery do you repair and maintain?: We provide repair and maintenance services for a wide range of machinery, including excavators, wheel loaders, bulldozers, rollers, and more.
We also service machines purchased from other companies.

Can I purchase parts only?: Yes. We can source genuine parts from Japanese manufacturers, provide aftermarket parts, and offer rebuilt and reconditioned components.

Do you offer custom modifications?: Yes. We provide a variety of custom modifications based on our customers’ specific requirements.
Examples include replacing operator seats with new ones, reinforcing buckets, installing LED work lights, adding hydraulic shear attachments, converting steel tracks to rubber tracks, and changing bucket teeth configurations.
We also offer consultations for additional customization options such as hydraulic system upgrades, exhaust system improvements, and enhanced safety features.
Please note that customization work will incur additional charges. Contact us for further details.

Is the estimate free of charge?: It depends on the maintenance or repair requirements.
In cases where detailed inspections or disassembly are necessary, inspection or diagnostic fees may apply. Any applicable costs will be discussed with you in advance.