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This repair case concerns an engine starting failure on a Komatsu hydraulic excavator PC200-7. After many years of use on site, an issue developed in the fuel system, resulting in the problem that the engine would not start. The customer contacted us by phone to request an on-site repair after seeing our SNS. Thank you to our customer in Hachioji, Tokyo.

The customer needed to restore the site urgently and strongly requested prompt support through on-site repair. If left unrepaired, it could not only lead to reduced work efficiency and additional costs, but could also potentially result in a serious accident. Therefore, the customer requested our services, and we began resolving the engine starting failure with a focus on the fuel system.

An engine starting failure in construction machinery is a serious issue that can cause significant disruption to on-site operations. By requesting repairs early, downtime can be minimized and the machine can be kept in optimal condition at all times.

If you are thinking, “Perhaps there is an issue with the fuel system…” or “The engine is hard to start…”, please feel free to contact us. Our highly experienced technicians will accurately identify the cause and respond promptly and courteously.